Terms of Service

The User must be at least 16 years old. Users between 16 and 18 years of age represent that they have obtained authorization from their legal guardians.

When registering, the User declares their status: individual or professional. This declaration, made under the User's own responsibility, determines the rights applicable to them. In the event of an inaccurate declaration, the User may not claim the rights attached to a status they do not actually hold.

The User undertakes to provide accurate, complete information and to keep it up to date.

The User is solely responsible for the confidentiality of their login credentials. In the event of unauthorized use, the User must immediately notify the Company at contact@proxia.studio.

The creator of an organization account is responsible for the actions of invited members. They guarantee that all members comply with these Terms and are responsible for managing access and permissions.

The User retains full intellectual property rights over their User Content. The User is solely responsible for their User Content. The User warrants that:

• •They hold all rights necessary over the uploaded content
• •Their content does not infringe any third-party rights (intellectual property, image rights, privacy)
• •Their content does not contain any unlawful, defamatory, violent, pornographic, or discriminatory material, or anything contrary to public order
• •They will not use the Platform for fraudulent activities, phishing, spam, or the distribution of malicious software

By uploading User Content, the User grants the Company a non-exclusive, worldwide, royalty-free license for the duration of the account, solely for the purposes of providing, operating, and improving the Service and generating aggregated, anonymized statistics. This license ends when the content or account is deleted.

The following is strictly prohibited:

• •Any content infringing the intellectual property rights of third parties
• •Any content of a child sexual abuse or terrorist nature, or that incites hatred or violence
• •Any content that violates applicable French, European, or international law
• •The submission of sensitive personal data (medical, biometric, judicial data) in AVA prompts, except with adequate precautions

AVA is an artificial intelligence assistant built on third-party language models (Google Gemini), provided for informational and educational purposes. AVA is in no way a substitute for the User's professional judgment.

The User acknowledges that Generated Content may be inaccurate, biased, or incomplete (the "hallucination" phenomenon). The Company gives no guarantee whatsoever as to the accuracy, reliability, or continuous availability of the AVA service. The User is solely responsible for verifying the results and for their final use.

Prompts and User Content submitted to AVA are transmitted to Google (Gemini API) for processing. In accordance with the Google Cloud API terms, data submitted is not used by Google to train or improve its general AI models.

The User undertakes not to submit sensitive personal data, confidential data, or data protected by professional secrecy in AVA prompts.

The User may voluntarily contribute to improving AVA through the voting and feedback system. By submitting a Contribution, the User grants the Company a non-exclusive, worldwide, royalty-free license to use, modify, and exploit such Contributions.

Files uploaded to the personal knowledge base (RAG) are strictly private by default. Any use by the Company to improve AI models may only take place with the User's explicit, prior consent, through a separate opt-in mechanism.

Custom instructions defined by the User adjust AVA's responses. The Company may use the aggregated and anonymized content of these instructions to improve the overall quality of the Service, without disclosing individual instructions to third parties.

Proxia Studio incorporates an artificial intelligence system called AVA. The User is informed that they are interacting with an AI system and not with a human. The analyses and feedback provided by AVA are decision-support tools and do not constitute official assessments, certifications, or professional opinions. Proxia Studio cannot be held responsible for decisions made solely on the basis of AVA's analyses.

As part of educational Sessions, AVA's feedback serves as a learning aid; the official assessment of work remains the exclusive responsibility of the designated instructor or supervisor. For more information on how AVA works and its limitations, see our AI & AVA page.

Each User has a Proxia Cloud storage space limited according to their plan. Once the limit is reached, the User can no longer upload User Content until space has been freed up.

Before any termination or cancellation of a subscription, the User is invited to export their User Content. After a period of one (1) month following the end of the subscription, the data will be permanently and irreversibly deleted.

User Content is deleted in the event of voluntary deletion, expiration of the retention period, one month after the subscription ends, or deletion of the account.

In the event of termination or a downgrade to a lower-tier plan, if the storage used exceeds the limit of the new plan, the User benefits from a 30-day grace period to free up space or subscribe to a suitable plan.

• •During this period, read access to existing files is maintained. Any new upload is suspended until usage returns within the plan's limits.
• •At the end of the 30 days, the oldest excess files are automatically archived and made inaccessible.
• •Archived files are permanently deleted from Proxia Studio's servers 30 days after archiving, i.e. 60 days after the downgrade to the lower-tier plan.
• •The User is notified by email and via the platform at each stage: when the grace period begins (day 0), at day 25 (reminder), at day 30 (archiving completed), and at day 60 (permanent deletion).
• •Deletion is final and irreversible. The Company cannot be held liable for files deleted in accordance with this policy.